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Programs main title

  • Transition Support
  • Children's Transition Support
  • Children's Programs
  • Volunteer Co-ordinator


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    Transition Support Title
    The Transition Support program is funded by the Ministry of Community, Family and Children’s Services in the Ottawa Region for five shelters in partnership with approximately six Community Health and Resource Centers. Nelson House of Ottawa Carleton works in partnership with Carlington Community and Health Services as well as Immigrant Women Services Ottawa (IWSO).

    The Transition Support Worker assists women who have been subjected to abuse and violence and are striving to establish independent lives. The transition worker provides flexible, concrete assistance to overcome the barriers faced by women who have experienced abuse by linking the women to the appropriate resources and community supports and by providing advocacy when needed.

    The Transition Worker connects women to community resources, and can be an invaluable support by providing information on housing, financial assistance, legal assistance, health needs and counseling. Women are accompanied by the Transition Worker to initial appointments, court, hospital, police interviews, lawyers etc. She also ensures access to language interpretation when needed, leads safety planning and provides short term follow-up.

    Participating as a member of the Nelson House team and under the direction of the Executive Director, the Children’s Transition Support Worker is responsible for assisting children with their transition to the community, providing support to residents and ex-residents of Nelson House. Duties and Services include:

    o Transition support to Children and ex-residents of Nelson House.
    o Conduct Needs Assessment.
    o Short term Counseling and Parenting Support.
    o Support to reduce social isolation of children.
    o Assist mothers and children with custody issues, visitation, safety planning, share information, and connect to other sources of community support around these issues.
    o Links to Community Supports.
    o Short term Child and Youth Counseling.
    o Assists clients to assess needs and facilitates their development of action plans.
    o Support, information, resources and referrals to empower clients to follow through on short-term goals.
    o Advocates for children and liaises with community agencies.
    o Maintains records and documents on serviced provided.
    o Attend weekly staff, monthly project coordination and community meetings.

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    Childrens Programs title
    CHILD SUPPORT AND ADVOCACY

    The Child Support and Advocacy Worker (CSAW) is a job-shared position. The workers provide support, advocacy, and resources to families at Nelson House. They work with families to identify their needs. Families may require assistance in finding schools, daycare, or medical help. They may need support and information regarding custody issues, safety planning, or Children’s Aid Society (CAS) involvement. Workers can connect families to counseling or groups for children who have witnessed violence. The worker may accompany women to register children at school, to legal appointments or to court involving custody and access issues, to meetings with CAS workers, or other appointments.

    At Nelson House, CSAW workers provide information to mothers to support their children who have often witnessed the abuse of or between the one’s they love. They work with mothers on parenting issues as needed, and help children deal with feelings of anger, grief, sadness and fear. They also supervise various children’s programs at Nelson House – the Recreation and Respite program, the Andrew Fleck child care workers, and the Visiting Homemaker.

    RECREATION AND RESPITE PROGRAM

    This position is partly funded by Success by 6. Ongoing fundraising provides the remainder of the program funding. The program runs half time with an extended program in the summer months when funding permits and with the assistance of co-operative education students.

    The program is essential since it provides vital support during a crucial time of transition to the families at Nelson House. The objectives are clear – to foster a safe, nurturing and supportive environment for children to openly express their feelings. Identifying educational and emotional needs and encouraging healthy adult child relations, mother to child relationships and children to children interaction as well as healthy eating and sleeping habits, give clients a new start they need to heal and grow. The program also works to reduce the stress and trauma as a result of the domestic violence they’ve experienced. Practically, the program provides flexible childcare so mothers can attend appointments to take care of housing needs, financial and legal matters. It includes children’s programming, crafts, indoor and outdoor play, games and outings. Homework help and other activities to encourage healthy development. The program also includes family programming such as pizza nights, birthday celebrations, bingo, craft nights, and movie nights to encourage families to interact in positive ways and have fun together. Staff help by suggesting inexpensive activities for the family to access once they re-establish themselves in the community.

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    Volunteer program title
    Nelson House receives funding from the Province of Ontario for some of the core services but relies throughout the year on community support, donations, and the work of volunteers. A Volunteer Co-ordinator seeks out, interviews, trains, and co-ordinates activities and tasks for a group of volunteers. Volunteers carry out many tasks, including organizing and participating at fundraising events, driving residents to appointments, picking up donations, helping with office administration, gardening, grocery shopping, etc. The work of the Volunteer Co-ordinator is critical to the smooth functioning of the activities of the House.

    The Volunteer Co-ordinator develops and delivers a training program to all potential volunteers, ensures appropriate screening is completed, ensures that tools, manuals, tips and guidance are provided, places and tasks volunteers. The Volunteer Co-ordinator is often the first contact in the community, and runs a one day training program for all volunteers
    The good base of volunteers continue to make small changes that give women and children better quality of life, as well as having an opportunity to work in a team that makes social changes in our community. Should you know of a sponsor that Nelson House could approach to fund this position, please contact us immediately at (613) 225-0533.


    Some things volunteers may do include:

    o Picking up and delivering donations
    o Organizing special events
    o Playing with children
    o Driving women to appointments
    o Fund raising
    o Gardening
    o Tutoring
    o Nutrition and meal planning
    o Shopping for groceries
    o Teaching crafts

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